Negative opinions, comments, or reviews happen to every brand, especially when it is already recognizable in the market and many customers use its products or services. What's more, consumers themselves actively seek unfavorable opinions about a particular company to see how much risk they are taking. Find out how to attract new customers even if you don't have a crystal-clear rating.

So far, we have been trying to encourage you to take care of online reviews, not only monitoring them but also actively acquiring them. Now that you know perfectly well how important it is for your company to collect reviews online, we will try to suggest where to do it. If you are wondering which portals to choose for collecting reviews, this article is for you. We assure you, the choice is huge.

Would you like to improve customer service standards, but don't know where to start? Modern technologies come to meet your needs, which will automate this process and increase customer satisfaction. Thanks to them, you will shorten the response time to consumer questions, standardize the response process, and increase communication efficiency. All this is to reassure consumers that they can always rely on your support.

Did you know that 99% of Internet users have an email inbox? Email accompanies us almost every day. This is, of course, the reason why companies still run email campaigns. So you should also be interested in this form of advertising. Or maybe you are an email marketing practitioner, but you don't quite know what it's all about? I have some tips for you that will improve the effectiveness of your actions.

Dropshipping is currently one of the most interesting ideas for a business online. Its attractiveness is based on the possibility of quickly entering the market without large financial investments. As a seller, you determine your own margin and sell products from a wholesaler who takes care of inventory management and shipping for you. It's no wonder that dropshipping is one of the most important trends in e-commerce, allowing you to fulfill your dreams of having your own online business.

97% of people read SMS messages within 90 seconds of delivery. What's more, short text forms are the most effective in the midst of marketing communications. That's why it's worth including SMS campaigns in your company's marketing strategy. See how much you can gain!

Social media (as the name suggests) are focused on building a community, not just informing about the company's offer. Fortunately, more and more brands understand this and try to engage in dialogue with their followers. Of course, a brand's presence on social media exposes it to criticism, which happens to every company. However, it is important to know how to react in such situations and present oneself as a professional and customer-oriented company.

Online stores are extremely popular, as shown in the report E-commerce in Poland 2020, as much as 73% of internet users have made online purchases at some point. This trend is growing, so e-stores are popping up like mushrooms after rain. Competition in the industry is also increasing, making it harder to stand out and reach your target audience. However, there are several elements that can always be implemented or improved to increase e-store sales.

You run a company. Your business may be doing quite well, but you wonder if you can generate higher revenues from it. Maybe you're not in the best situation right now, and you're not sure what you're doing wrong. What do entrepreneurs usually do in such situations?

Image is a simple form of communication used since the beginning of civilization. It resonates best with the audience, so brands willingly use it in their marketing messages. Nowadays, technology allows us to create moving images, which further enhances the message. Check out the benefits of video marketing and how to harness its potential.